Kommit invoices you directly — there is no third-party reseller in the path for any tier. This article covers the operational specifics that AP and procurement teams ask about.
Default billing terms
| Item | Default |
|---|---|
| Billing currency | EUR. USD and GBP available on request for Enterprise. |
| Payment terms | Net 30 from invoice date. |
| Invoice format | PDF, plus structured XML for accounts payable systems that need it. |
| Sent to | The billing contact email you set in Settings → Billing. |
| Frequency | Monthly for usage. Annual upfront for platform fee, unless quarterly arranged. |
| Late payment | 1.5% / month, applied 14 days after due date. We typically waive on first occurrence. |
Purchase orders
We can accept POs for Build and Enterprise tiers. The flow:
- —You request a quote with the PO number you'll be assigning.
- —We issue a quote referencing that PO.
- —Once the PO is approved on your side, you forward it to
billing@getkommit.ai. - —We start the engagement on the agreed start date; invoices for that engagement carry the PO number in the header.
POs are not required to start an engagement, but if your AP system blocks invoices without a referenced PO, get the PO issued before the engagement starts.
Receiving invoices through a portal
If your AP system requires us to upload invoices through a portal (Tradeshift, Coupa, SAP Ariba, Workday), tell us during contract. We've onboarded onto each of these and can usually match within 5 business days. Onboarding to a new portal beyond that list is possible but slower — we charge a one-time setup fee that covers our finance team's time.
Adjusting usage caps mid-period
If you're approaching a cap (connected agents or events per month), you can either:
- —Upgrade to the next tier, prorated from the upgrade date.
- —Stay and accept the per-unit overage rate (set in the contract). Overages are billed on the next monthly invoice.
We don't auto-throttle when you hit a cap — agents keep running and we'll notify you the same business day. If you'd rather have a hard cap that pauses ingestion, you can set it in Settings → Billing → Caps.
Disputes and corrections
If an invoice looks wrong, reply to the invoice email or write to
billing@getkommit.ai within 14 days. We'll issue a corrected
invoice within 5 business days. Disputed invoices don't accrue
late fees until the dispute is resolved.
What we don't do
- —We don't accept crypto or stablecoin payments.
- —We don't take payment through Stripe Checkout for engagements above the Govern tier — those are bank-transfer or PO-based.
- —We don't bill via marketplace listings (AWS Marketplace, Azure Marketplace) today. That may change in 2026; tell us if it's a procurement blocker for you.
For engagement structure and what each tier includes, see [#engagement-shapes].